Lead management
Capture, qualify and assign every enquiry so good opportunities do not disappear into a spreadsheet.
Custom CRM development / Mumbai
Turn every customer conversation into momentum.
Fortune IT Corp designs CRM systems that bring leads, sales, support, communications and reporting into one focused workspace for your team.
Quarterly pipelineUpdated just now
₹42.8Lweighted value
+18.4% this month
+18.4% this month
New enquiries 128
Qualified leads 64
Active opportunities 27
Built for customer-facing teams
Every follow-up should have a next step.
A CRM should do more than store contacts. It should help your team understand what matters now, keep promises visible, and move opportunities forward. We build around your real sales and service workflows so the system feels like a natural part of the work.
One view of the relationship
Give the whole team
better context.
Sales pipeline
Make deal stages, forecasts, follow-ups and next actions visible to every person who needs them.
Customer history
Keep calls, messages, documents and decisions together so every conversation starts informed.
Workflow automation
Automate reminders, lead scoring, assignments and routine hand-offs without losing human control.
Customer support
Give service teams the customer context and role-based views they need to respond quickly.
Reports and analytics
Turn activity and pipeline data into practical reports that help leaders act with confidence.
Designed around your process
A CRM that fits the way your business grows.
From a focused sales CRM to a connected customer operations platform, we shape the system around your team, permissions and integrations.
- Custom modules and fields
- WhatsApp and email integrations
- Role-based team views
- Data migration and cleanup
- Mobile-ready workflows
- CSV, Excel and PDF exports
Keep exploring
A clearer path
to better relationships.
Good questions lead to better systems
Before you
get started.
Can you build custom CRM modules?
Yes. We develop custom modules for lead scoring, pipeline automation, analytics and integrations.
Do you offer WhatsApp and email integrations?
Yes. We integrate with WhatsApp APIs, SMTP providers and marketing platforms.
How do you handle reporting?
Custom and pre-built reports with export options including CSV, Excel and PDF are available.
Can CRM be customized per team?
Yes. Role-based views and permissions let different teams use tailored interfaces.
What onboarding support do you provide?
We provide data migration, training sessions and 30-90 days of post-launch support depending on the package.